Contact us at Bet Zino Casino

Instant chat support

The fastest answer. Log in so the agent can see your account straight away.

Track a payout, check verification status or update your limits from the cashier.

Create an account in about two minutes and the welcome offer is added to your first deposit.

Start with a bonus

200% up to £130

While you wait for our reply, your welcome package is ready to claim.

Questions about your account, a payment or a game go to one team. We answer every message, in the order it arrives.

Verification protects your balance and is required before payouts. We only ask for what the licence obliges us to check.

A username, a time and one screenshot are usually enough for us to find what happened. Never send us your password: we will never ask for it.

You can set deposit limits or pause your account from your profile, or ask support to do it. Play is for people aged 18 and over.

You can use the chat window on any page or send an e-mail to [email protected]. Both reach the same team and share your history.

We are online 24/7. Typical reply time: a few minutes on live chat.

Not happy with a reply? Write "complaint" in the subject line to [email protected]. We confirm receipt and give a final answer as quickly as we can.

Feedback about the site is welcome at the same address. We use it to decide what to fix next.